What is the one thing you look out for in an interview candidate?
I focus on the soft skills of the candidate as it impacts how well he or she will carry out the job successfully. The technical aspects of a job can be learned in time but soft skills are not always trainable. It’s more important whether the candidate is aligned to the values of the organisation and whether he or she will go the extra mile.

Best career advice you’ve ever received?
Follow your passion and do what you love. After all, as work takes up the largest portion of your time in a day, we might as well choose a career and industry that we enjoy.

What is one skill employees would need in the future?
Learning agility. This is the ability to adjust, adapt, respond and be resourceful in the face of change.

How should I approach my boss to ask for a raise in my salary?
Actions speak louder than words. Just focus on doing a great job and the money will come to you.

What is the biggest misconception about the industry that you work in?
We are in the leisure and service industry. Wildlife Reserves Singapore oversees three parks – Jurong Bird Park, Night Safari and Singapore Zoo – and the upcoming fourth park, River Safari. However, working in this industry is not a leisurely ‘walk in the park’. We work very hard to ensure our guests have a memorable experience. It is fast-paced and intense, but fun at the same time.

What makes your company a great place to work?
We have an engaged workforce who are committed and passionate about the work they do. We have a unique work environment amidst lush flora and fauna. Our employees are motivated that their work makes a difference towards a more successful, sustainable future. As an organisation, we believe in doing well while doing good for our people and the environment we live in.
What is one thing that a candidate can do to stand out from the others during the interview process?
Candidates should focus on building a good rapport with the interviewer. Be prepared to talk about your key achievements that are relevant to the job you are applying for and share up-to-date research that you’ve done on the organisation and its future direction.

What is the biggest interview blunder you see candidates making when applying for a job in your company?
The biggest interview mistake candidates can make is when they speak ill about their previous employers or organisations they have worked for.

What do you like best about working at Wildlife Reserves Singapore?
The people, the animals and the lush, green environment.